How We Help with 'Aging in Place' Services

We contacted the Manager in July last year having read the positive reviews online. The Manager and her team have become an integral part of our lives. They have demonstrated their professional care for my mum from day one, but more than that we all feel that they truly care about her, and about us as a family. As others have said they are completely reliable and treat mum with dignity and compassion. We work together to communicate any changes in mum's health and well being, and to ensure her safety in her own home. This has taken a lot of the pressure off my family and I. We know that the coming years will be challenging, but having First Care Healthcare providing support to us, makes me feel a lot more positive about the future. I would not hesitate to recommend the Manager and her team to anyone needing support for themselves or their loved ones.

It's a very efficient service that cares to a high standard for myself and very caring it provides great personal service and professional care. Suiting my needs and requirements to feel safe in my home and to live more independently with the support.

First Care were a wonderful personal care provider for my parents and nothing was ever too much trouble for the small but very knowledgeable team. It was a delight to see the carers interacting with my parents and they both really looked forward to their visits.
On several occasions, the ‘First

Care’ carer stayed just that bit longer than their allotted time to make sure my parents were safe and settled. I would not hesitate to recommend the services of the manager and her team!

Thank you.

Our mom is now in the later stages of dementia and it was a priority to keep her at home living with her family but we could no longer provide the level of personal care that she needed. We are so happy with the consistently high levels of support and care that is provided. The team of carers are wonderful, we look forward to seeing them and consider them like family since they have become such an important part of mom's care. They are thoughtful, friendly, compassionate, warm, knowledgeable, and positive and are so lovely to mom and patient and understanding of her needs. When mom required an emergency ambulance during a visit they spoke to the emergency services and stayed with us until the ambulance arrived, going above and beyond to provide support not just to our mom but to my sister and I. Caring for a loved one with dementia can be so overwhelming and isolating but this team have helped my mom and my family so much, I really don't know how we would have managed without them.

First Care Healthcare replied promptly to my request regarding the care required for my mother. The manager works and supports new staff to provide consistent care to meet my mother's needs. My mother receives continuity from a small team of staff, enabling her to get to know them, which is essential when providing personal care. A few challenges and concerns have been actioned quickly and professionally to resolve issues. The staff are punctual, respectful and caring. They have a sense of humour and a good rapport with my mother. Hence, I would recommend First Care Healthcare.

The Manager and her team (First Care Healthcare) helped care for my Mum between June and December last year (2022).
From the beginning the Manager was great, with a caring 'can do' attitude which stood out from other recent experience. She and her team are warm, friendly, efficient, and practical

and had respect and understanding of what mum needed them to do - in contrast to the things Mum could and wanted to do for herself (although they would never just presume and always checked through things with her). When I requested that mum (who had dementia and mobility issues), would be better served by one specific carer, the Manger was honest that this might be difficult, but did her best to facilitate, so that mostly this was the case. When not, the several carers we met were all excellent anyway. The team are well managed and knowledgeable and showed invaluable common sense as well. The Manager being a fully qualified nurse was helpful and reassuring.

I wholeheartedly recommend it. Thank you!

Carers are: thoughtful, thorough, caring, determined. They provide emotional support. They make my mother take her medication (this can be a battle but they persist). They make sure her incontinence pad is changed. Helpful updates from managers, carers are flexible and adaptable in order to care for someone with dementia.

I live in Australia and arranged a companion carer for my father who lives in the UK. The manager was extremely helpful and communicative. The carer was kind and very patient. I received a full report after the care session.
Everything was made easy and I would definitely recommend this care provider

There has been a prolonged and steady decline in my mother's physical and mental health (memory problems) for well over a decade now. Sadly the past twelve months have brought a sharp decline and marked deterioration. This is what prompted the family to seek outside care and support. The initial package of care is still in the early stages (currently one visit per day for personal care). However, the additional help and support are a most welcome relief both physically and mentally. Our mum is well cared for and treated with dignity and respect. The care rate (compared to others) is also good value for money.

We have been using First Care Healthcare Ltd for almost a year now and are so pleased that this company was recommended to us by a family friend from her experience with them. Tancia, and her team excel at what they do, nothing is too much trouble and we are very impressed with their service. They never let us down and go above and beyond with their caring. They are reliable, and treat my mum with such kindness and dignity. Punctual with visits and in constant communication about her care. More recently they have been looking after my father too who is more challenging, but they have an understanding on exactly the care needs of both and this clearly shows. They have given our family peace of mind knowing that our loved ones are being looked after so well, it has been a great weight off our minds and I would have no hesitation in recommending this company if you are looking for professional small team who are passionate about caring, go above and beyond with what is expected, are easily approachable and in our opinion are irreplaceable. Well done all and keep up the fantastic good work!

This is a very professional service. The carer caring for my mother was so warm , patient, caring and attentive. Both my mother and family took to her immediately, we felt very comfortable leaving my my who has dementia in her care. We would definitely use this company again.

Look no further. It is the most terrifying responsibility getting care right for your loved ones. First Care are exactly who you need. Qualified, reassuring, adaptable, experienced and so very considerate to all family members. I feel incredibly fortunate to have found them.

Tansia and her team were brilliant with my 82 year old mother. They were caring, kind and helpful and always punctual. They were consistently attentive and friendly. We would highly recommend their services

Tancia has worked hard and quickly to establish a rapport with my mother. She has persevered to ensure that mother is clean and healthy even when mother is being more difficult. Mother is positive about the other carers who have attended and they too are building a relationship with her. I am reassured that my mother is well cared for.

Highly recommended First Care Healthare Ltd, my mom needed care after spending sometime in hospital, so glad I found First care my mom is being care for amazingly well at home and my mom is very happy with her care. thank you Tancia and the team